Shipping policy

Thank You for Shopping with RoyalTee Hair Co.

We’re committed to providing premium-quality Raw Hair and a seamless shopping experience.

Please ensure your billing and shipping information is correct before placing your order. RoyalTee Hair Co. is not responsible for delays caused by incorrect or incomplete shipping information.

We do not ship to P.O. Boxes.

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Processing Time

All orders require 2–5 business days for processing before shipment.

Processing occurs Monday through Friday, excluding weekends and holidays.

Orders placed after business hours, on weekends, or holidays will begin processing on the next business day.

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Shipping

Once your order has been processed, you may choose from the following shipping options:

Standard Shipping

Estimated delivery time is 5–7 business days after your order has been processed.

Express Shipping

Estimated delivery time is 2–3 business days after your order has been processed.

Delivery estimates begin after your order has completed processing.

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Tracking Information

Once your order ships, you’ll receive a confirmation email containing your tracking number.

Please allow 24–48 hours for tracking information to update after your shipment has been scanned by the carrier.

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Shipping Delays

While we strive to deliver every order on time, shipping delays caused by weather, holidays, carrier issues, or other circumstances beyond our control may occasionally occur.

If there is a significant delay with your order, our team will notify you as soon as possible.

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Order Changes & Cancellations

Orders may be canceled or modified within 24 hours of purchase. After 24 hours, your order may already be in processing and cannot be guaranteed to be canceled or changed.

Lost or Stolen Packages

RoyalTee Hair Co. is not responsible for lost, stolen, or delayed packages once they have been marked as Delivered by the shipping carrier.

If your package is lost in transit, please contact the shipping carrier first. If additional assistance is needed, contact us and we’ll gladly help where we can.

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Incorrect Shipping Address

Customers are responsible for providing the correct shipping address at checkout.

Orders returned due to an incorrect or incomplete address may require additional shipping fees before being reshipped.

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If you have any questions regarding your order, please contact us.

RoyalTee Hair Co.

📧 : hello@royalteehairco.com

Business Hours
Monday–Friday
9:00 AM – 6:00 PM EST

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